Account and task information
We store your name, email, password hash, credit transactions and task records to run your account. Necessary session cookies keep you signed in and protect requests. API keys are stored as hashes.
Uploads and providers
Selecting a local file does not send it to a model. Submitting uploads it to the service and provides temporary media access to fal.ai and the selected generation provider. Their processing policies also apply. Only upload media you are allowed to share with these processors.
Payments
PayPal handles payment approval and payment details. We retain order and subscription identifiers, amounts, currency and fulfillment records. Full payment details are not stored on this site.
Retention
Uploads and reference videos are scheduled for deletion after 7 days when they are no longer needed by pending tasks. Archived successful results are retained for up to 30 days by default. Provider-hosted links may expire earlier. Account and billing records are retained for operation and applicable recordkeeping.
Your requests
Use the support contact displayed on the site to request access, correction or deletion. Financial or security records may need to be retained where required.